MM2H Desk at Putrajaya Immigration

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Recently I went to PWTC (Putra World Trade Centre) to check out the MM2H One Stop Centre.
Its on Level 23 if you ever need to go there.
We encountered a fairly knowledgeable Japanese lady & a Malay lady. The Japanese lady was married to a Malaysian and had lived here for about 16 years, and she gave us the necessary information & forms to apply for an extra year for our children as their passports expire at the end of this year and we just got them new ones. So they were only given four years whilst my wife and I got 5 when we applied in 2003.
We had the good fortune to ask this lady which level and WHICH desk at PutraJaya Immigration Department & this saved us a lot of time later......see below

Sadly this place is not a one stop centre for MM2H applications as you still need to got to PutraJaya for your Visa.

The Headquarters of the Department of Immigration (Ministry of Home Affairs) is located in Precint 2; Block 2G4; and you need to go to Level 3.
On entering you will be faced with the usual chaotic Immigration crowds with about 25 different windows, few of which are clearly identified.
You will not see a MM2H window. If you go to the window which says something like Information and ask for the MM2H desk you will be directed to the next counter to get one of those infernal queuing numbers and the desk plaque says something like "Forms and Number Tickets.

The MM2H window is a secret which I will reveal here. It is Window Number 9 unsurprisingly situated between desk 8 & 10!! However the plaque above the desk which indicates this fact was not above the desk (but it was for all the others) when we went there last week, but it was sitting flat on the counter and was only visible when you reached the desk .

My wife went up to this empty desk (no 9) whilst I was advised at another desk to get a queuing ticket.
In less than 20 seconds an Immigration Officer strolled over and started to attend to her.

The great news is that within 30 minutes we were exiting the building will new 1 year visa extension for the kids.

I have to say we were very impressed.

Just before our transaction was completed we spotted a Caucasian couple enter the room and wander up and down. I suspected they were MM2H applicants so approached them. Indeed they were and I was able to point them to desk 9 which once again was unattended. As we departed we saw the same Immigration Officer approach the desk.

I felt I had done my 'good deed' for the day.

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hi, fcs,

Thanks for the post and revealing the secret.

regards, Scott

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Hi there

I am going to Putrajaya tomorrow for the visa stamping.

At the moment I am in Seremban and I would like to try and drive there rather than get a taxi.

Would you have the time to give me driving directions to  Block 2G4 as I cannot seem to find the location on my Garmin Nuvi using Malsin maps

Thanks

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From what I remember you just follow the signs to Putrajaya, and as you get close you will see signs for various Precints including Precint 2.  You will enter what is essentially a huge roundabout (probably the best part of a kilometer in circumference if not more). In Precint 2 You will see the Department if Immigresen building clearly marked on the left. If you miss just go round again and enjoy the view of the modern buildings & bridges.

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Hi Sag,

If you have a PC you can go to google and choose maps. The Immigration Building is marked as Jabatan Imigresen. If you put your map on Malaysia and search for Jabatan Imigresen you will go straight there.

You will also get directions to the building from anywhere.


HTH

Bob

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Thanks everyone.  Lets hope we make it OK:)

I will update the posting after the 'event'

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Hi,

When you get to precinct 2 which is clearly marked stop and ask ! Take it from me it is the best way as the place can be a bit confusing. Then take FCS advice and go to window 9 after getting your ticket. We were in and out in 45 minutes with our 10 year visas.

Cheers

Brian

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Visa stamp obtained!

We actually managed to find the building using the Nuvi!

The morning went like this:

8:45 arrived and parked
8:50 went up the 3rd floor and met our agent.
8:55 agent passed all papers over to counter 10 - yes counter 9 was manned, empty and had no light on!
9:00 taken to the MM2H 'Executive Lounge style" waiting room at the far end of the hall.  Told it should not take too long............
9:05 started to read the only English magasine in the waiting room (some Womans style mag)
9:06 finished reading magasine
10:10 still waiting, no one came in or told us what was happening
10:40 still on our own.  Said to my wife that we could have watched a whole game in this time.
10:45 guy in uniform sits at desk. Makes eye contact and asks me to turn on TV (he had the remote). Guy taps things into PC
10:50 guy says ' are you Mr Harris' I tell him no and who we are.  He says OH, I have done yours already and taken the papers back outside.  Then rather than go and get the papers, he opens another file and starts tapping inot his PC again!
11:00 finally our agent comes back in. Goes to guy and asks why the delay.  Guy goes out back and brings in theour completed papers and passports.
11:02 we are out, passports with visa stamps in our hands.

And we thought the Spanish were slow...............

Now just to find somewhere to live.  Malacca looks interesting

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Well done - worth the wait no doubt.  Mallaca nice place as is Port Dickson. Not sure what it is like to buy/rent in either place though.

Cheers

Brian

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Congrats. Sag.

You are a very patient couple. That's the sort of attitude you need here, as sometime things don't happen too quickly.

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Hi Sag,

Now the confusion begins, but patience is the key. 

We hope you enjoy your stay in Malaysia.

Bestv Regards

Bob & Molly

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hi, Sag,

Congratulations, and many thanks for the news.

regards, Scott

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When I went to get my Visa at Putrajaya, we arrived in the Hall, got the ticket, was called immediately. Unfortunately the girl who dealt with me went off to lunch  (my fault for arriving at 12.25) when she returned at 13.30, she called me up to the desk and gave me my completed passport. Total time 1 hour and 10 minutes (lunch break 1 hr). No problem. Try getting your passport renewed at the British High Comm - 10 days.

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If you had arrived 10mins earlier you would be now holding a world record. Pretty impressive performance.

Regards

Bob

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I trust she had the courtesy to inform you that she was off to lunch or did she just leave you in limbo?  No pride in going the extra mile for a foreign guest who will no doubt enhance the coffers of the country to the benefit of all. More than her job's worth I suspect!