I just had to share this with you from another forum I look at that has nothing to do with MM2H or any political views it is just as scuba diving forum and this Malaysian citizen is having a rant
At the end of the day if it happens to them it is difficult for us to complain
Cheers
JJ
About a month ago, I was a bit stupid. Left my passport in my jeans, and off it went into the washing machine. Needless to say, I almost fainted when I discovered that my passport had become "kiam chai" (Pickled vegetable).
This is what happened subsequently- (Note: Was living in S'pore. PR application in progress)
1) went to Malaysian embassy (wah very nice part of Singapore, all the staff condo very nice and "expensive", can I get a job there ah? Oh no, cannot. I don't have connection). Embassy refuse to replace passport, say must go back to JB to do it. (What if I'm in Africa? Also must go back to JB meh?)
2) Ok, so have to apply for emergency passport (valid for single trip back to malaysia, cost RM50)
3) Next day, went to JB immigration. To get a form also must pay RM1!!! Prepared all documents. Went to the counter. They refuse to accept my application.
a) Is it because I'm not a malaysian and don't have my IC??? No.
b) Is it because I was not born in Johor??? No. I was born in Johor.
c) Is it because the address in my IC is not one in Johor??? YES!!!!!!!!!
4) Is immigration department a state agency or a federal agency? Answer: Federal Agency
5) Why cannot submit in JB? Answer: because too many people apply in JB. So we force people to go back to where they come from to submit there.
6) But I AM from Johor and I was born here, it says so in my birth cert!!! Answer: well, it doesn't say so in your IC.
7) Did I pay my taxes? Is my taxes being used to pay for your salary? Answer: *Blank stare*
8) So if I change my address in my IC to a JB address even though I don't live in JB then you will accept my application? Answer: yes. And we don't want to know that you fake an address on your IC so that you can replace your passport.
9) Pick up the phone and call some people. Next day was taken to a senior officer (dunno what pangkat la, but got a koolie to carry his bag so must be orang besar la.) who signed on a piece of stick-on note. Went downstair and shoved it at the counter. Immediately got the papers processed.
10) Next to the counter, there was a large poster (flow chart) of standard process flow of passport application. I think got ISO9000 also.
11) 3 weeks later, got myself a spanking new passport. There were FIVE counter officers processing collection. In one hour, 5 people managed to collect their passport. And they tried to sell me a passport cover for RM3.
WHAT IS WRONG WITH THIS COUNTRY?
YOU TELL ME. BUT DON'T TELL ME "BIASA LA"