Advice on documentation, please

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Hi,

When I applied I was already in Malaysia. I also have an internet account only with no paper statements being sent to me. I just downloaded the statements ( current account) and the statement showing a fixed deposit account. I did the same for my Australian accounts.

 I did not have them certified . However,this did not seem to matter as they were accepted and we got the visa. In saying this though I am sure that all the "stamps and certification" you can get can only be good.

Cheers

Brian

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hi, Tahoma

Welcome to you.

I had the same situation when I applied recently. I asked the bank (HSBC) to send me a
"confirmation of balance" for internet account which they did. Originally they had said this couldn't be done.

The MM2H people had told my agent that they would not accept home printed statements but I expect it depends on who deals with the application as other posters have had no trouble.

As your bank manager has verified the statement then it should be OK but if you have time to spare ask the bank "confirmation of balance".

I have recently had my application approved and I am in touch with one of the other forum member who has his application with the agent so our info is pretty current. If you need any info about anything related to the application or to Penang just drop me a PM.

Regards

Bob

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Thanks guy's,
It looks like we will probably be ok then. Our Bank manager included his contact details on the statements too, so the folks at MM2H can call him direct if they wish. I gave it one last try again this morning and requested a 'confirmation of balance', just in case. It will take at least 3 weeks to get here, if at all, so maybe I can submit it later if required. Apart from that it looks like we just have to notarise everything, submit the papers, and then wait it out. We spoke to one of the girls at the PutraWTC yesterday who told us applications are taking around 2 months to process, so I'll post some feedback on how it all goes.

And thanks Scott for taking the time to set up the website, and to all those who have given information freely. It makes the process a whole lot easier for folks like us.

'gards;
Tahoma.

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hi, Tahoma,

Thanks for the post. Please keep in contact and let us know how it all goes.

regards, Scott

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Just returned from a great visit to Penang, checked the MM2H website for my application status and somewhat stunned to see that my application has been rejected!

Now waiting to hear from my agent if they can find out on what grounds it was rejected and then how to appeal. All very mistifying - I submitted all the paperwork as requested and showed more than adequate funds. Perhaps they don't believe it's my own money!

Still planning to go with my family in December (on tourist visas, it now looks likely) as my kids already have confirmed places at Uplands school for January, so a bit concerned but hopeful that it will get sorted eventually.

Any ideas on why I've been rejected?

John B

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Hi John,

Did you apply under "income" section or FD? When I first applied I did under the former and was refused ( although I showed an income of RM60K per month). I appealed and applied under the FD and showed liquid assets ( savings and deposits) I then got the visa in 3 weeks. As I have posted elsewhere I was told by the MM2H people it is a waste of time applying under the income section. I wish they had told me that at the start I would have saved 6 months.

Cheers

Brian

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Hi John,

I had the same experience and had to play the guessing game of what grounds for the rejection. Our agent said that these are nearly always rejected on financial grounds and so I beefed up the information and lodged an appeal (or rather the agent did). The appeal was allowed and my visa granted. I am off to Penang next month and then to KL to collect the visa.

It is very likely that you can still make your deadline for December as appeals seem to take a lot less time than original applications. Mine took 5 weeks from them receiving my appeal.

I would advise a strong word with your agent to find out the exact grounds for rejection. Don't be fooled by any of that "Oh they are not meeting until next month " malarkey, if necessary ask them to phone the director of motour. If the agent does not get things moving contact Motour directly and complain about the lack of information and request the details. In the mean time check your submission against Motours requirements and clarify or enhance any weak points. Also ask your agent for the dates of the appeals panel meetings so you have an idea of what to aim for. I am certain that in the not too distant future you will have your visa.

You might also want to ask your agent why you weren't informed before you saw it on the website, don't they monitor these things?

Regards

Bob

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Thanks for you replies Bob & Brian,

I wait with interest to hear from my agent! They've had RM1000 up front but won't get the balance of RM4000 till my application is approves, so they do have an incentive to sort it out.

As I'm too young to draw a pension yet, I supported my application with bank savings statement showing a significant 6-figure sum in GB pounds and stated my expected monthly income based on interest paid at a notional 5% p.a. - easily enough to support a family of 4 in Penang.

While I was in Penang last week I also got a letter from my 'relationship manager' at HSBC Downing Street, confirming me as a Premier account holder and stating that in the bank's opinion I have sufficient funds to support my family. This letter has now gone to Motour, but interestingly the date my application is down as rejected on the Motour website pre-dates my visit to Penang - so I'll certainly be quizzing my agent.

I'm pretty sure I'll get the visa eventually (I guess if all else fails I could always spend RM1 million on a property!), it would just be nice to have it confirmed before we upsticks in the UK.

John B

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hi john,

Did you apply under the FD as I stated in my previous post - if you did not that is probably the reason you were rejected.This not clear from what you say. If you did my guess is that the deposits you say you showed in terms of "projected income" were not enough.

Cheers

Brian

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Hi Scott

In a couple of weeks we will make the trip to KL to get our MM2H visa.   I am just curious as to where the advice about the need for certified copies of documentation (the FD, Medical Insurance, but not required for the Medical check??) originate from? I'm sure it is a sensible and necessary thing to do, but this requirement is not stated in the letter from Motour notifying you of provisional acceptance, and of what to bring with you to Immigration.   I wont test out this requirement, but wonder if you arrived without the certified copies, and when asked were able to state that it was not requested in my letter from Motour....   I wonder if anyone has in fact had this experience??

For interest, the AIA agent in Penang has been unable to provide me with certified copies of the medical insurance (Ringgit Net policy) despite me telling him it is commonly done, he says "... yes maybe in KL".  Likewise HSBC here in Penang haven quite grasped that I need certified copies of the FD, they say they can provide me with 3 originals!  Will this do? 

My only problem is all the family have passports with different expiry dates on them, mine being the shortest (less than 2 years to go, havent had time to renew). will the MM2H visa then be different in each case or will they go with my passport and give all of us the same duration?

Cheers

Tombo

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hi, Tombo,

Glad to hear that you're coming over to take up the visa. I sense that MoTour is getting more particular about financial requirements (RM1M million properties) and it may be harder for the "merely affluent" like me to get approval.

You need to hand over copies of the Medical Insurance policy and the FD certificate. It's common practice in Malaysia that where originals can't be handed over then copies need to be certified to prove that they are genuine. If you can hand over the originals then (from my experience) it's no problem.

You don't need to certify the Medical Report because: (a) you can hand over the original, and (b) no-one really gives a rats xxx about this form. So you can hand over the original and keep the copy for yourself. Or certify a copy and keep the original. Your choice.

I got a certified copy of the Ringgit Net policy from AIA (AIG) in KL. Maybe the guy in Penang really is just an agent as KL is the HQ. You could try to arrange to pick up a certified copy in KL but that means an extra trip to Jalan Ampang.  Or try telling the agent that you need 2 sets of the policy. Or hand in the original and keep a copy for yourself.

It's the same with the FD certificate(s). If you've got an original to spare then hand that in.

I don't know about what happens with varying passport validity periods within the same application. Maybe other members can help out here, and on the above.

regards, Scott

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Hi Tombo,

see my post here:
http://www.my2home.info/index.php/topic,58.15.html

My husband is the principal applicant and the expiry dates of our 2 passports is about 2 years apart. And hence all that running to Prai in the 3 yrs we're here....on top of making trips to renew our passports(our passports are 5 yr unlike the UK 10 yrs and our MM2H visa is 5 yrs).

We've never made any certified copies of documents. All we did was bring the photocopies and the Original Real copies. The officer returned our Real copies and kept the photo copies. I guess they cross-checked and are satisfied they are not counterfeits.

Regards,
BB

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Hi,

When we went for our visas a few months ago they took the passport with the shortest date as the lenght of the visa. Mine ran out 7 months before my wife's but her visa date coincided with mine ( in short she lost out on 7 months).

Cheers

Brian

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Hi,

Regarding passport expiry dates/length of visa.

We picked up our Visas from Putrajaya 2 weeks ago - we have three different expiry dates in the passports and received three different expiry dates on the Visas - they expire exactly one month before the passport does.  We were charged for the length of time for the visas and not the full 10 years.

It seems the procedure, when you have your new passport, is straightforward albeit a visit to Putrajaya is needed.

Cheers

Dave

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Hi All

Scott - its not really a case of coming over, as I have been living in Malaysia since July, so well settled in, just havent got around to doing the visa.  When we were changed to the FD we had to save up for it!  Had to take out a loan as all our assets tied up and cant access them easily (under Aus law) which is why we originaly applied under income option.

Thanks everyone for all the advice, and clarification. 

Tombo